Business Office Systems and Support (BOSS)

The Occupations

Administrative Professionals, Administrative Aides, and Administrative Specialists, Administrative Assistants and Senior Administrative Assistants, Executive Assistants and Senior Executive Assistants, Accounting Assistants, Accounting Specialists and Auditing Specialists, Specialized Administrative Professionals – Medical, Medical Records & Health Information Technicians, Office/Facilities Coordinators and Administrators

About the Occupations

Business information technology professionals are found in almost every organization. These administrative professionals are skilled at performing a variety of administrative duties that include basic clerical skills, project management skills, electronic record keeping skills, and computer and customer service skills. They are becoming members of the management team and assuming roles once reserved for managerial and professional staff members. Many opportunities await those professionals who master technology and use their interpersonal and communication skills effectively.

Executive assistants and senior administrative assistants provide high-level support by managing software training and orientation for new staff. Their role includes conducting online research, booking travel and securing needed information on the Internet, planning meetings, negotiating hotel contracts, scheduling, and preparing for cyber- and video-conferencing, using desktop publishing to produce brochures, fliers and annual reports. Those who broaden their knowledge of a company’s operations and enhance their skills are finding greater advancement potential.

Other business information employees perform highly specialized work, which utilizes specific knowledge of terminology and procedures. Medical administrative professionals schedule appointments, bill patients, compile and record medical charts and reports. Accounting assistants and auditing specialists work with spreadsheet software and compute, classify, and record numerical data to keep financial records complete.

Wireless tools will give employees greater flexibility to work outside the office and to perform their jobs from virtually anywhere. The rapid spread of new technology has increased the demand for business professionals who are adaptable and versatile to changes in the landscape of industry. As technology continues to advance, retraining and continuing education will be an essential part of jobs in business. 

 

 

 

Sources of occupational information include the Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Medical Records and Health Information Technicians, on the Internet at http://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm